Legal

Privacy Policy

Last updated: July 2026

1. Introduction

Welcome to Nook & Nest ("we," "our," or "us"). We are a real estate service based in Guwahati, Assam, India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nookandnest.in and use our services. By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: When you contact us via WhatsApp, phone call, or any enquiry form, we may collect your name, phone number, email address, and property preferences (such as budget, location, BHK requirement).

Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, device type, pages visited, time spent on pages, and referring website. This data is collected through cookies and similar technologies.

Property Listing Data: If you list a property with us, we collect property details such as address, photos, price, and property specifications.

3. How We Use Your Information

We use the information we collect for the following purposes:

To help you find suitable rental or sale properties in Guwahati
To connect property owners with potential tenants or buyers
To respond to your enquiries and provide customer support
To list and market your property if you are a property owner
To improve our website, services, and user experience
To send you property recommendations and service updates
To comply with legal obligations
To run advertisements on platforms such as Google and Facebook

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These may include:

Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
Advertising Cookies: Used to deliver relevant advertisements (e.g., Google Ads, Facebook Pixel)

You can control cookie preferences through your browser settings. Disabling cookies may affect your experience on our website.

5. Third-Party Services

We may use third-party tools and platforms to improve our services, analyse website performance, and deliver relevant advertisements. These services may collect and process data in accordance with their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with through our website.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

With property owners or tenants to facilitate property transactions
With service providers who assist us in operating our website and services
When required by law, court order, or governmental authority
To protect our rights, privacy, safety, or property

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Property listing data is retained as long as the listing is active and for a reasonable period thereafter.

9. Your Rights

You have the following rights regarding your personal data:

Right to access the personal data we hold about you
Right to request correction of inaccurate data
Right to request deletion of your data
Right to withdraw consent for marketing communications
Right to lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the details provided below.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Business Name: Nook & Nest
Address: VIP Road, Jonaki Nagar, Borbari, Guwahati, Assam, India
Phone: +91 6001236780 / 6001256780
WhatsApp: +91 6001236780
Website: nookandnest.in